Privacy Policy — Solvex Games
At Solvex Games, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our games or interact with our services.
By using our games on platforms such as Steam, Google Play, Apple App Store, or Meta Quest/VR, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
The Application collects information when you download and use it. We may collect non-personal and limited personal information automatically through our games, including:
- Device and operating system information
- IP address and general location (city-level)
- Pages or screens visited, date/time of visits, and time spent in the Application
- Total time spent on the Application
- Gameplay statistics and achievements
- Crash reports and performance metrics
- Advertising identifiers (if applicable)
- In-app purchase confirmations (non-personal)
This data may be collected via game clients and third-party SDKs integrated in our products.
For a better experience while using the Application, we may require limited personally identifiable information (for example, a user identifier such as userId). The information we request will be retained and used as described in this policy.
2. How We Use Your Data
Your data is used to:
- Provide game functionality
- Improve user experience
- Monitor bugs and performance
- Deliver customer support
- Integrate platform-specific features
- Display ads (if applicable)
- Comply with legal requirements
Where permitted by applicable law, we may also use information to send important notices and service communications.
3. Cookies and Tracking Technologies
The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, fraud prevention, or service delivery. Where required by law, we will obtain consent before using non-essential tracking technologies.
4. Your Privacy Rights
You may request access to, correction of, or deletion of your personal data held by Solvex Games. You may also withdraw consent where processing is based on consent.
To exercise these rights, contact us at support@solvex-dev.fun.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights.
To submit a CCPA/CPRA request, contact us at support@solvex-dev.fun.
6. Data Retention
We retain personal data based on its necessity for the stated purposes:
- User-provided data: retained for the duration of your use of the Application plus up to 12 months, unless longer retention is required by law
- Automatically collected data: retained for up to 24 months from collection, unless longer retention is required for legal compliance
- Aggregated or anonymized data: may be retained longer because it no longer identifies you
- Compliance-related data: retained as long as required by applicable law
You may request deletion of your personal data, subject to legal obligations to retain certain information.
7. Third-Party SDKs and Services
Our games may use SDKs from third-party providers. These providers operate under their own privacy policies:
Additional tools such as GameAnalytics, Unity Ads, AdMob, AppLovin, Steamworks, Apple Game Center, Google Play Games, and Meta platform services may also be used depending on the game build and platform.
8. Third-Party Access and Data Sharing
Only aggregated or pseudonymized data may be transmitted to external services to help improve the Application and service quality. We may disclose user-provided and automatically collected information:
- As required by law (for example, to comply with legal process)
- When disclosure is necessary to protect rights, safety, investigate fraud, or respond to lawful requests
- With trusted service providers acting on our behalf under confidentiality and data protection terms
- With platform holders (Steam, Apple, Google, Meta) as required for platform operation
We do not sell your personal information.
9. International Data Transfers
We or our third-party service providers may transfer personal data to countries outside your country of residence, including outside the EEA/UK where applicable.
- Where required, we use Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms
- Where required by law, we request consent for international transfers
10. Children’s Privacy
The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. We do not knowingly collect personal information from children in violation of applicable law.
If such data is discovered, it will be deleted. Parents or guardians who believe a child has provided personal information may contact us at support@solvex-dev.fun.
11. Opt-Out Rights
You can stop further collection of information by uninstalling the Application. Uninstalling stops future collection from your device, but does not automatically delete data already transmitted.
To request deletion of personal data or exercise rights, contact us at support@solvex-dev.fun.
12. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access or misuse.
13. Data Breach Notification
If a data breach affects your personal data, we will provide notifications as required by applicable law, including information about the incident and mitigation steps where required.
14. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be available on our website or in-game with an updated effective date.
15. Legal Bases and Consent
Where processing is based on consent, you provide it by affirmatively opting in to relevant features. You may withdraw consent at any time without affecting processing performed before withdrawal. We may also process data on other lawful bases where permitted by law.
16. Effective Date
This Privacy Policy is effective as of 2026-08-03.
17. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: support@solvex-dev.fun